At Molkem, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.
Information We Collect
- Personal Information: We collect personal information that you provide directly to us, such as your name, contact details, and payment information when you place an order or contact us.
- Usage Data: We collect information about your interaction with our website, including IP addresses, browser types, pages visited, and time spent on the site. This data helps us understand user behaviour and improve our services.
How We Use Your Information
We use your information to:
- Process Orders: Manage and fulfil your orders, including processing payments and shipping products.
- Customer Support: Provide assistance and respond to inquiries or requests you make.
- Marketing: Send you promotional materials and updates about our products and services, subject to your consent.
- Website Improvement: Analyse usage data to enhance our website and user experience.
Sharing Your Information
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
- Legal Requirements: We may disclose your information if required by law or to comply with legal processes or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
- Access and Correction: You have the right to access and correct your personal information. To request access or correction, please contact us at +91 7961202500.
- Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in the emails or contacting us directly.
Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance user experience and analyse site usage. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page, and the revised policy will be effective upon posting. We encourage you to review this policy periodically.
Contact Information If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at +91 7961202500.
